We accept returns on eligible items within 14 days of delivery.

To qualify for a return:

• Items must be unworn, unwashed, and in original condition
• All tags must be attached
• Swimwear must be tried on over underwear and returned with the hygiene liner intact

We reserve the right to refuse returns that do not meet these conditions.

Final Sale items are not eligible for return or exchange.

Exchanges
If you wish to exchange an item, we recommend initiating a return and placing a new order. This ensures the fastest availability of your desired item.

How to Start a Return
To initiate a return, please email us at info@margauxsurmer.com with your order number and reason for return. We will provide return instructions and return address information.
Return shipping costs are the responsibility of the customer unless the item was received damaged or in error.

Additional Notes
We are not responsible for lost or delayed packages due to shipping carrier issues or incorrect shipping details. Please ensure your information is accurate at checkout.